What is Your Mind Focused On?

mindsetWhat is your mind focused on most of the time? That becomes your way of life, doesn’t it? Remember this saying when we first started going forward into the computer age “Garbage in- garbage out!” That’s how our minds work! What goes in is what we become and it shows itself everywhere we go!

That is why it is so important to make sure as individuals, business owners, and entrepreneurs we are putting the right things into our minds so that we can have successful and productive lives!

Once we begin on this journey it is a never ending process of learning and living. We have to recharge and refresh to keep our minds focused on what is best for us!

Whether it is improving our skill sets, maintaining great health, or having wonderful relationships and communications with others, it takes a daily decision and choice to keep our mindsets focused on doing what is best for us.

Carol Andrews, one of our speakers here at our agency is an expert in this field of making sure we create the right mindset for what we have been called and gifted to become.

As a sought after keynote speaker and break-out session presenter, Carol helps you know who you are so you can keep focused on what it will take to have confidence, overcome the fear, and succeed at what you do.

Having had a long career of being in front of the cameras as a TV Media Personality, Carol helps others to step out of their comfort zones and have a plan in place to succeed. Carol challenges everyone, including herself, to keep a positive attitude, be kind, and focus on the business you are in and do it well, using traditional and social media as your platform.

As a prolific author of her new best-seller, “From Author to Entrepreneur,” Carol has found a special niche workCarolbook1ing with other writers to tell their story and get it published. Just another interesting part of what Carol has to offer her audiences all over the world!

What is your mindset, as we move forward to finish 2015 strong?  Do you know the strength of your mind, and that the “best is yet to come?”
Sue Falcone-Owner
Simply Sue Speaks Global Booking Agency

Sue Falcone

Sue Falcone


Is “Try” Part of Your Business Plan?

tryI read a post recently that really impacted my thinking process! It was on Google + by  Tracy Myers, sharing this “profound statement” his 12 year old son had said that morning:

“I’m not going to try and be successful. I’m just going to be successful.”  Tracy added, “Positive affirmation works! Believe that!”

This statement triggered my mind  into wondering: how many times have I said and even trained others to “fake it till you make it” and instilled in my mind that it is OK to keep “trying” without thinking of whether I am successful or really just faking success? When we make out our daily “to do” list do we really intend to do it, or is it OK to have a “try” list, and not a positive affirmation that we will do what we put on our list?

Do we realize the real difference between “try” and “do?”  I found that in many other languages the word “try” is not used as we do!  How many times do you find yourself saying “I’ll try” or “I’m trying” daily versus the mindset of  saying Yes I am or No I’m not?

As for me I don’t want my doctor to “try” and solve my issues, I want him to do it, don’t you? How about the pilot on your next plane trip? I don’t want them to “try” to get me to my destination, I want to arrive safely and on time.  When you ask someone to come to an event, when they say “I’ll try,” do you really expect to see them?

I’m sure my clients don’t want me to “try” and provide a speaker or presenter for their next event, they are expecting me to just “do it” and yes, bring the #WOWfactor as I know all my talented professionals can!

In my business and life, I’m in agreement with Tracy’s son: I’ve eliminated the “try” stage in my mind, and in my language. Either I am being and doing, or I’m not! Do I fail at my doing? Sure, but then I learn and continue on being and doing, try is not an option!

Take a look at your life.  Are you in the business of doing, or are you just “trying?”

Keeping it simple,

Sue Falcone

Sue Falcone

The DNA of a Great Speaker!

telling our storyAmong the top characteristics that make a great public speaker is the ability to tell a good story. Think about some of the best speeches you’ve ever heard, what sets them apart? The numbers and statistics? The lesson? Probably not.

Very likely, the thing that stands out in your mind after a memorable speaker’s presentation is a great story or two. The speaker has the ability to create lasting images in your mind. Visually painting a picture by connecting the story to the message drives home the focal point and makes a terrific impression on the audience.

Telling a story invites the audience in. It makes them comfortable, both with the speaker and the message. Of all the tools in a speaker’s toolkit, it is by far one of the most powerful.

Great speakers weave life experiences throughout their message, creating a rapport with the audience, and giving life to the topic. Stories help the audience relate and creates a message that will live on long after the speech is over. That’s success through great story telling.

Our talent here at “Simply” Sue Speaks! Global Booking Agency have the ability to do just that – tell a great story. It’s part of their DNA and makes for a riveting presentation with some serious #WOWfactor!

Whether you are looking for an inspiring and entertaining keynote speaker, engaging media personality, interactive conference speaker, mesmerizing seminar presenter, critical thinking corporate trainer, forward moving executive coach, entertainer that will amaze you with their talent, content driven commencement speaker, best-selling author that captivates your audience, or a challenging retreat speaker, we will match you with the perfect talent that will tailor their presentations to your needs.

Whatever the occasion or topic, with our award-winning talent, you can be sure that the stories will be memorable and unforgettable; and you will be seen as a “rock star” for choosing our agency to bring a #WOWfactor experience to your audiences!  Less stress guaranteed for you too!

We are honored to earn your business and look forward to serving you soon! Contact us today and we are ready to meet the needs of your large or small company, association, university, college, small business, non-profit, or government agency.

To serve you better our website here is undergoing a major renovation!  While under contruction for the latest listing of our current talent we represent and their videos, please contact us at www.linkedin.com/in/simplysuefalcone.

Have a wonderful Fall and Winter event season.

Sue Falcone

Sue Falcone-Booking Expert and Owner of “Simply” Sue Speaks! Global Booking Agency

Is Social Media Alone Able to Serve Our Customers?

custsvcsocialmediaHow many times have you heard  “we don’t have to make commitments to speak with our customers anymore, we just text, email, or send them a DM on their Twitter account!”

Really? Is that the best way a vibrant growing business, association, or non-profit communicates with their customers now?  How many of our customers are still wanting to live in the “good old days” when you contacted a company you got a real person, or when you entered your favorite store someone greeted and asked to help you?  I am seeing more and more complaints and it has nothing to do with the age or stage!

People are wanting that special touch, along with being in touch on all forms of Social Media too! How can we provide both?  Here are some startling facts that we need to know in order to plan our business strategy and remember that “without a customer we don’t have a business!” Some of these might surprise you!

Did you know:

  • It is 6-7 times more expensive to acquire a new customer than it is to keep a current one. White House Office of Consumer Affairs
  • For every customer who bothers to complain, 26 other customers remain silent.  White House Office of Consumer Affairs
  • According to consumers, customer service agents failed to answer their questions 50% of the time.  Harris Interactive
  • 80% of Americans agree that smaller companies place a greater emphasis on customer service than large businesses. American Express
  • In the last year, 67% of customers have hung up the phone out of frustration because they could not talk to a real person. American Express
  • 70% of buying experiences are based on how the customer feels they are being treated.  McKensey
  • Almost 9 out of 10 U.S. consumers say they would pay more to ensure a superior customer experience. Harris Interactive
  • On average, loyal customers are worth up to 10 times as much as their first purchase. White House Office of Consumer Affairs
  • 59% of 25-34 year-olds share poor customer experiences online. New Voice Media
  • Failing to respond to a customer either by phone or social media is perhaps the absolute worst thing you could do – New Voice Media

The current data supports that our customers of today want to be valued, and appreciated and will even pay higher fees to receive the best experience possible! How you do that depends on the customer.

I love Social Media and the valuable contacts, fans, customers, and friends that I connect with; but I know Social Media cannot replace what I still love more which is: hearing their voices, seeing their faces, and enjoying quality time with them to be able to serve them in the best possible way that they so richly deserve!

Getting to know our customers is so important! Can Social Media do that for us?  Lots of times it can get us on their radars, but we still have to take the time to reach and contact them one on one either by phone, in person, Skype, FaceTime or Google Hangout.  They need to know we are “real people” interested in them first-not just in what they can do for our businesses!

The main part of creating that great customer experience is to make sure we follow-up and do what we promise and commit to them, or else they will go somewhere else!

Sue Falcone

Sue Falcone


Hope you have a wonderful Fall season and the rest of this great year! Finish strong and keep in mind that giving the best customer experience is the way to having more referrals that you don’t even have to ask or market for!

Are You Stuck? 6 Keys to Moving Forward!

stuckHow many times have you found yourself in situations where you are “stuck” in the moment?  It could be right now! How does it feel? You have hit a snag in your professional or personal life and you are paralyzed and unable to move on!  All you can dwell on is the issue and you can’t “let it go!” It becomes all you think about and you begin to beat yourself up, because it must be your fault somehow! It can make you angry, frustrated, and becomes the controlling factor of your life! You just cannot shake it!

I remember one of my favorite words of wisdom that the late Dr. Wayne Dyer shared was this:stuckwaynedyer


When we hit these rough and challenging times if we let it go far and long enough, they can stop us from reaching our full potential, and eventually cause us to give up and quit and live in the memories of regret!

I don’t want your business or life to ever get to the place where you want to quit or give up, because I have discovered 6 KEYS that will open your mind and heart, show you a direction to get back on track,  and keep you moving forward.

  • Admit to yourself you are “stuck!”  Write down what the issue is!
  • Walk away from the situation for a short while and focus on something else
  • Pray and meditate on the blessings that you are thankful and grateful for-write them down
  • Get some planned exercise- you would be amazed at what an hour of walking or Zumba will do
  • Now you are ready to share with a positive person in your life the real issue and let them help you reach a solution
  • Be thankful you went through this time- now you can prevent it in your future and be able to help someone else through it

We all can get “stuck” at any given time. It can surprise us and challenge us! Now we do not have to give in and let it destroy our joy, peace, and happiness! You are valuable and worth so much more than spending your time being “stuck!”

Sue Falcone

Sue Falcone


Owner: “Simply” Sue Speaks! Global Booking Agency

Can You Be Focused and Have Fun Too?

Dale CarnegiefunPeople often ask me, don’t you have to be serious and focused to attract clients to do business with you?  Really? Wonder why Dale Carnegie said this: “People rarely succeed unless they have fun in what they are doing!”

Can’t you be focused and have fun too? When I mention the word ‘fun” I’ve learned that not everyone thinks of it in the same way! To me being positive, communicating and really listening to people, being energized and wanting to serve first instead of being served demonstrates FUN! Throwing in laughing at yourself and the situations doesn’t hurt either!

Fun can manifest itself in many ways, but the bottom line is wanting others to see you as real, authentic, transparent, and genuinely concerned about them without feeling you are using or want and need something from them!  It’s an art and skill that can be learned without giving up who you are.

Today are you having fun at what you do? Are you successful at doing it your way? I challenge you to expand your reach and see how fun needs to be a part of your business model and core values!

Have fun!  Sue Falcone


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